My order

You have received information about your order, tracking number and courier company details by e-mail from wa-contactcenter.com. If you do not have this message in your inbox - check the SPAM folder. If the message is also not in SPAM, please complete the contact form.

After receiving the package from the courier, follow these steps:

1. Enter the website address www.webinaracademy.center in your browser. Webinar Academy is a professional online platform that mediates in the implementation of your order.
2. Select your language in the top right corner.
3. Then find at the top of the page and click on the "Use your Multi Purpose Voucher" tab. You will see a request for login details there.

• Login is your e-mail address or telephone number used to place the order.
• The password is the code that you received in the package. The code is eight characters, which is on the Webinar Academy leaflet.
• After entering this data, click on the "Receive access to the webinar" button.

Now you can enjoy access to your Multi Purpose Voucher and use them to expand your knowledge.

The product package includes a Webinar Academy flyer with an 8-digit code that allows you to log in to the www.webinaracademy.center platform. After logging in to your individual account on our platform, you'll gain access to a Multi Purpose Voucher that you can redeem for access to a webinar or educational book of your choice. To do this, log in to your individual account and click the link below the webinar: "Use my Multi Purpose voucher". This way, you'll be notified by email when the webinar is available on the website.

To log in to an individual account, follow the instructions:

1. Go to the website www.webinaracademy.center and then click "Receive webinar access" in the top right corner
2. Enter your email address or telephone number you provided when placing the order and your individual 8-digit code that you received in the package.
3. These two steps are enough to log into the platform and access educational services.

To sign up for a webinar as part of the purchased Multi Purpose Voucher, you must log in to your account on the www.webinaracademy.center platform, then you will be redirected to sign up for the webinar, which has been specially prepared for you.

In that case, please complete the contact form as soon as possible and we will send you a new code via email.

We make every effort to provide product leaflets in the correct language for each product.

To make sure you have access to product information in your language, check the box for a roll-up brochure. After opening it, you should find the manual in your language.

However, if this is not possible and the product you received for purchasing Multi Purpose Voucher does not have the label, leaflet, or is in the wrong language, please complete the contact form (subject of application: I have received a leaflet in the wrong language / I have not received a leaflet), we will send you the leaflet in the appropriate language, in an electronic version, to the e-mail address provided.

1. It is very important to provide a valid e-mail address. Thanks to it we are able to recognize your account.
2. If you have entered an incorrect e-mail address and you are unable to log in to www.webinaracademy.center , please note that in the "login" field you can enter your phone number instead of an email address e-mail.
3. However, if you would like to request a change of e-mail address (while maintaining the highest security standards) please fill out the contact form (subject subject: Change of e-mail address).

WARNING! For the sake of safety, random applications are verified by phone by our specialists. You will receive an e-mail reply to your application within 48 hours (two business days).

Example 1:

The magnetic shoe insoles I received for purchasing access to Multi Purpose Voucher do not fit into my shoes.

Solution:

The magnetic shoe insoles I received for purchasing access to Multi Purpose Voucher do not fit into my shoes.

Example 2:

The hallux corrector that I got for purchasing access to Multi Purpose Voucher is too small or too big for me.

Solution:

Hallux correctors are manufactured in a universal size, which means that there is no corrector smaller or larger than the one you received for purchasing access to educational services. The hallux corrector does not have to stick tightly to the fingers (it can stick out). It can also be used while resting, because the most important thing is the distance between the big toe and the neighboring toe, resulting in the correct positioning of the big toe.

Example:

I ordered two packs of patches with access to Multi Purpose Voucher, and there is only one in the pack.

Solution:

If you want to report missing products in your order, please fill in the contact form (report subject: I want to make a complaint). In response, you will receive a complaint form from us, in which you will find step-by-step instructions on how to file a complaint.

Example:

The product I ordered for the purchase of access to educational services did not meet my expectations

Solution:

1. Remember that every organism is different. The effects offered by the ordered product may differ from each other, because the human body may react differently to various preparations, devices or supplements.
2. It is also likely that your body needs a longer or stronger treatment to see the expected results.
3. To enhance the effects of the treatment, we recommend using the next stages or extending it. You can get them by purchasing access to Multi Purpose Voucher. Information on this subject can be found in the product leaflet included in the package you received.
4. Remember that if you decide to end the treatment sooner than recommended, the results will not be as expected.

If:

The received product is a completely different product than the one ordered.

Example:

For the purchase of access to Multi Purpose Voucher, I should have received patches for joint pain, but I received magnetic insoles for shoes.

Solution:

Contact us by filling out the contact form (subject of report: I would like to make a complaint). To speed up our subsequent contact, enter the same data that you used when placing the order. In response, you will receive a complaint form and instructions on how to fill it in to replace the product with the correct one.

If:

I don't know if I got the right version of the product for purchasing access to Multi Purpose Voucher.

Example:

For the purchase of access to Multi Purpose Voucher, I should have received magnifying glasses with a stronger lens and a more advanced neck massager with a higher frequency. I am not sure if there was a mistake and I got products that are a weaker version.

Solution:

We have made every effort to ensure that you receive a product compatible with your order. However, if you would like to make sure that you have received the correct version of the product, please complete the contact form (subject subject: I want to make a complaint). In response, you will receive a complaint form with step-by-step instructions on how to file a complaint.

Example:

Hallux corrector, which I received as part of purchasing access to Multi Purpose Voucher is broken and useless.

Solution:

Fill out the contact form (subject of the request: I want to make a complaint). In response, you will receive a complaint form with step-by-step instructions on how to file a claim.

Example:

3-in-1 glasses that improve the quality of vision in various weather conditions broke during use.

Solution:

Fill out the contact form (subject of report: I want to make a complaint). In response, you will receive a complaint form with step-by-step instructions on how to file a complaint.

Contact us by filling out the contact form (subject of report: I would like to make a complaint). To speed up our subsequent contact, enter the same data that you used when placing the order. In response, you will receive a complaint form and instructions on how to fill it in to complete the complaint process.

If you want to withdraw from a distance contract, follow the instructions:

1. Remember that according to the law, you have 14 days from receiving the parcel to withdraw from a distance contract, without giving any reason. In this case, in addition to the return form, you must send back the product , which you received purchasing access to Multi Purpose Voucher.
2. The product must not have any traces of use, and its packaging must not be damaged. In the case of supplements and cosmetics, the original packaging cannot be opened, it is due to sanitary reasons.
3. When returning, please send us a photo of the product. In this way, we make sure that the product or its packaging is not damaged (or that they have not been damaged during transport). If the product and packaging are not damaged, you can send the product back.
4. To start the process of returning the selected product, please complete the contact form (subject of the request: I want to withdraw from a distance contract).

Instructions for cancelling your subscription

To cancel your subscription, please follow the steps below:

• Send an email to: unsubscribe@wa-contactcenter.com
• In the title of the message, write: Cancellation of subscription
• In the body of the message, include:
  • Name and surname
  • Email address related to your order and subscription
  • Delivery ID number (you can find it in your order confirmation)
  • The name of the product you received as a gift, as part of your purchase of the Multi Purpose Voucher.
  • Brief information about the desire / reason for cancellation

Note: Missing the Delivery ID number or the name of the product you received as a gift, may delay the subscription cancellation process.

Once we receive your message, our team will contact you within 48 hours (2 business days) to confirm the cancellation of your subscription.

Please go to the home page: https://webinaracademy.center/multipurpose-voucher and complete the ‘Multi-purpose Voucher’ tab

To collect Multi-purpose Voucher, enter the following data:

The e-mail address or phone number provided when placing the order Eight-character code and press ‘Use your Multi - Purpose Voucher’.

Multi-Purpose Voucher activation enables Customers to choose between:

a) webinar access: webinar on a topic selected from the available Catalogue, including live advice and support during the course;

b) physical book: delivery of physical book on a topic selected from the available Catalogue, delivered to Customer's address.

1. ‘The ONE Thing’ by Gary Keller Transform your life through focused action Discover the simple yet powerful concept that's helping millions of people achieve extraordinary results in their personal and professional lives. "The ONE Thing" teaches you to cut through distractions and focus your energy on what matters most. What you'll learn: • Cut through the clutter and eliminate overwhelming distractions • Achieve better results in less time by focusing your efforts • Build unstoppable momentum toward your most important goals • Reduce stress and overwhelm while increasing productivity • Master the art of prioritization in work, relationships, and personal growth

2. ‘The 7 Habits of Highly Effective People’ – Stephen R. Covey This classic book presents a framework of seven habits that help achieve personal and professional effectiveness. The author teaches proactivity, setting priorities, building strong relationships, and maintaining balance and wellbeing. Covey's practical guidance has contributed to enormous worldwide popularity.

3. Ikigai: The Japanese Secret to a Long and Happy Life" – Héctor García, Francesc Miralles The authors discover the secrets of longevity and happiness of the Japanese from Okinawa and explain how to find your own life purpose at the intersection of passion and world needs. The book inspires achieving harmony and lasting wellbeing.

4. The Wellbeing Journal: Creative Activities to Inspire Explore your inner world and be inspired with The Wellbeing Journal. Developed in partnership with Mind, the mental health charity, each page of this gorgeous journal has been thoughtfully crafted. It includes activities, coloring, drawing prompts, contemplative quotes, and lots of space for you to write about your own thoughts, feelings, and experiences. Creativity and reflection can have a powerful, positive influence on our lives. Now, with The Wellbeing Journal, you can enjoy practicing these skills every day and wherever you go.

How can I cancel a book I received as part of a Multi-purpose Voucher exchange?

Physical Products such as books that have been unsealed, read, or used are not eligible for return where applicable health protection or hygiene reasons apply. To exercise the right of withdrawal from a Product purchase contract, the Customer should contact customer service via email or through the contact form available on the Website. The Customer should provide their order information, Multi Purpose Voucher details if applicable, and specify which Product they wish to withdraw from.

If your questions are not answered here, please contact us by filling out the contact form .